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The solution supplied by OfficeHQ is specialist. The backend system is instinctive and caters to our service need for overflow calls. I would certainly suggest any type of small company looking for a virtual function to think about the service provided by OfficeHQ.

As a local business, every new service lead matters. In operation OfficeHQ, we're certain that not one of our valuable leads will certainly be missed out on regardless of the time of day. We enjoy the adaptable service offering and locate it to be a cost-effective way to provide 24/7 function to our clients.

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Would advise them to others. We have actually partnered with OfficeHQ to offer our customers friendly assistants to handle our phone calls when our group are hectic, as an actual person is a lot better to speak to than voicemail we locate! We utilize their solution for particular task sales lines, the office line and mobiles when we remain in meetings or onsite predominantly.

They happily and professionally dealt with numerous of my telephone calls when we were a little short-staffed. We have been making use of OfficeHQ for a number of years now. In our capacity of a health treatment supplier, having all unanswered phone calls received as messages in real-time as e-mails is important.

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Highly tailored, flexible to fit our company demands. Well worth it! In the start-up stage for my law practice, I went with a virtual function service to avoid the overheads of a permanent receptionist. There was some first worry around whether the configuration would be smooth and whether a high criterion of phone call experience for my clients can be maintained, but it's been fine.

OfficeHQ have made an enormously positive distinction to our service for the previous 18 months. As a small and nimble group, we don't have capacity to take care of new lead phone telephone calls on a regular basis.

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Calls are answered by pleasant, well-spoken virtual aides and we receive prompt emails consisting of the new phone call information. Has been extremely handy for our tiny business particularly with staff taking leave or when they are off sick.

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No hassles and really simple to manage. Our service runs a very busy telephone call centre and we make use of OfficeHQ for call centre overflow to take those phone calls we're incapable to immediately take care of. This amounts to over 15,000 phone calls per year that OfficeHQ manages on our behalf. We have actually discovered the service to be absolutely seamless with all phone calls being responded to on a really prompt basis with instantaneous messaging and real-time coverage.

The procedure of setting up our firms was so easy and the consumer solution is superb. Having utilized your service continuously for 15 years (because 2007), OfficeHQ has actually absolutely established the criteria for this sector.

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Price-wise: nothing else service around comes close! Not a single rate increase during all this time around. Talk about taking a service for granted it truly does not obtain any much better than this. Thanks for the years and years of high quality solution you have given my organization. 100% suggested an incredible service and super-friendly personnel.

Customers often certify our service by calling us prior to they book, so it is sales critical that our phone is constantly addressed expertly and without delay. OfficeHQ does that for us when we are remote to the office.

That finally never occurred, as the solution from the operatives in this firm have actually been so excellent that they have virtually ended up being part of the FireCrunch group. The virtually instantaneous relay of customer phone calls by e-mail and text to our area operatives enables us to respond to client enquiries quickly, plus the kind system developed enables straight loading to the FireCrunch CRM without guidebook transfer needed by FireCrunch.

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I involved with OfficeHQ when I started my specialist solutions firm in March 2008. I might be anywhere in the world and be positive an actual person would certainly be there to take a phone call from a client.

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High-grade service by extremely expert and competent call-takers allowed me self-confidence in how my brand was provided. I highly advise OfficeHQ. Many thanks to the team for helping my business thrive and creating the time for us to concentrate on business of doing service. As I move into retirement, I am really happy for the support from the group at OfficeHQ.

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We have actually been utilizing OfficeHQ for over ten years and it's such a reward to be complimentary of staffing frustrations, such as when they call in unwell. With OfficeHQ as component of our group, there is always a person offered to respond to telephone calls. OfficeHQ makes sure phone call to HR National are answered 24-hour a day, 365 days a year.

I have been exceptionally satisfied with their solution over the past 18 months. We are a very hectic realty company who needs quick and efficient solution for all of our telephone calls. From taking home queries, to giving details about "open for examinations" to buyers, OfficeHQ has had us covered.

OfficeHQ provides us the capacity to do what we do best, both in the center and off-site. outsourced reception. We're guaranteed in understanding we'll never miss out on a crucial call or possible appointment, all for a fraction of the expense of having our own receptionist.

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I very suggest their services! I can not rate OfficeHQ and their solution very sufficient. Exceptionally friendly, professional and very easy to connect with on the move. We have been working with OfficeHQ for over 8 years. We simply love their service. It has actually been the very best monetary company choice we have made! We conserve 93% of an assistant wage each year! We are no more disrupted with telephone calls, customers' information are taken accurately then you can select email or SMS notice.

Well done OfficeHQ, we would be lost without you! Stop Sound Windows has been using OfficeHQ for several years.