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OHQ's records are sufficient evidence of a cost that is payable unless they are shown to be incorrect. Consumer will use its reasonable efforts to alert OHQ of any type of billing dispute within fourteen (14) days of invoice of a billing, following the procedure detailed in Area 15. If Consumer conflicts a billing, the billing has to remain to be paid in a timely manner however OHQ will attribute or refund Client if it is later fairly determined by OHQ or according to the disagreement resolution process laid out in Section 15 that the invoice was inaccurate and the Client is qualified to a credit report or reimbursement.

Such alterations might include, without restriction, modifications to the amounts of the Membership Charges or Usage Fees for OHQ Paid Solutions, adjustments to the use allowances included in the Pricing Plans, and discontinuation of Pricing Strategies. (a) Each such modification will certainly take result after reasonable advancement composed notification is provided to Client (for instance, by being uploaded to the OHQ Web Site), other than that any type of such modification that influences a Selected Paid Solution will put on Client starting at the start of a Paid Service Term starting no less than thirty (30) days from the date which OHQ provides notification of such alteration to Consumer according to Area 16.8.

If Customer does not terminate its use any affected Selected Paid Service before the reliable date of such modification, Customer will be deemed to have actually consented to such modification relative to such Selected Paid Service. (b) If a Rates Strategy chosen by Client is terminated, OHQ will certainly provide Client with reasonable advance notice of no much less than thirty (30) days and Consumer will be provided the option of choosing a brand-new Prices Strategy from then-current prices strategies offered by OHQ.

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For avoidance of question, this paragraph does not use to changes to the Price Listing, which are addressed in Section 7 (outsourced receptionist services).1. Consumer stands for that all details provided by Client and its customers to OHQ (consisting of, without restriction, all call details and info relating to Customer's Bank card) is accurate, current and total at the time it is offered to OHQ

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Consumer must whatsoever times adhere to all laws, guidelines, standards and codes relevant about its use of OHQ Offerings and the Consumer's supply of its product or services to its callers. Consumer will not utilize any type of OHQ Offerings to engage in, or to encourage or help others to participate in, any unlawful or illegal tasks.

If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Client will incur the suitable Registration Fee for the new Paid Solution Term (the ""). The efficient date of such termination will certainly be either (i) the Requested Termination Day, or needs to Client not state an Asked for Discontinuation Date, (ii) the last day of the Final Paid Solution Term.

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Where Customer ends according to this Section 10.1(b): (i). The Registration Fees that have been pre-paid will certainly be preserved and the OHQ Offerings readily available to Client up until the last day of the Final Paid Service Term (based on reinstatement costs under clause 10.3(e)) and the extra balance of the Prepaid Use Credit scores will be retained by OHQ for future use by Client if Customer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Adhering to termination of any type of OHQ Solution, OHQ will certainly not be liable in any type of way for responding to phone calls, taking or providing messages, or performing any type of other activities in link with such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ might end Client's Account and Consumer's accessibility to the Account.

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(e) Adhering to termination of any kind of OHQ Providers, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to restore or otherwise recommence an ended OHQ Services, OHQ might need that Consumer pay a reinstatement fee of $30 (to cover OHQ's sensible prices in refining the reinstatement) Information gathered by OHQ from Customer and its callers might be made use of, disclosed and shared by OHQ in conformity with OHQ's privacy plan as available on the OHQ Web Site ("") and as might be modified periodically.

The Controller hereby assigns the Processor with respect to processing tasks taken on in the training course of the provision of receptionist services. OHQ and Customer recognize and agree that the Cpu is subject to the adhering to responsibilities: The Processor will conform with the relevant Data Protection Laws and should: (a) only act on the composed directions of the Controller and guarantee those acting under their authority do the very same; (b) ensure that individuals processing the information go through an obligation of confidence; (c) utilize its best endeavours to safeguard and protect all individual information from unauthorised or unlawful handling, including (yet not restricted to) accidental loss, devastation or damages; (d) make sure that all processing meets the needs of the GDPR and related Data Protection Legislation; (e) make certain that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous consent of the Controller; educate the Controller of any type of desired changes concerning Sub-Processors; they execute a written agreement containing the same information protection commitments as laid out in these Terms; recognize that any failing on the part of the Sub-processor to follow the Data Security Regulation, the Cpu continues to be totally responsible to the Controller for the efficiency of the Sub-Processor's commitments; and assist the Controller in offering subject access and permitting information subjects to exercise their rights under the Data Protection Regulations.

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The Controller shall execute sufficient and ideal onboarding and due persistance checks for all Processors, with a complete analysis of the obligatory Information Protection Law demands. The Controller will validate that the Processor has sufficient and recorded processes for data violations, data retention and data transfers in area. The Controller will acquire evidence from the Processor regarding the: (a) verification and integrity of the workers utilized by the Processor; (b) any type of certificates, accreditations and policies as referred to in the onboarding process; (c) technological and operational measures used in guarding the Personal Data; and (d) treatments in place for enabling data based on exercise their legal rights, including (but not limited to), subject gain access to requests, erasure & rectification procedures and constraint of handling steps.