All Categories
Featured
Table of Contents
The solution given by OfficeHQ is specialist. The backend system is user-friendly and caters to our service need for overflow phone calls. I would certainly recommend any tiny organization looking for a digital reception to think about the service provided by OfficeHQ.
As a small company, every brand-new organization lead counts. Being used OfficeHQ, we're positive that not one of our valuable leads will certainly be missed out on despite the time of day. We enjoy the versatile service offering and find it to be a cost-effective method to supply 24/7 reception to our customers.
Would suggest them to others. We have actually partnered with OfficeHQ to offer our customers pleasant assistants to handle our telephone calls when our group are hectic, as a genuine person is a lot better to talk with than voicemail we locate! We utilize their solution for specific task sales lines, the workplace line and mobiles when we remain in conferences or onsite mostly.
They gladly and expertly dealt with several of my calls when we were a little short-staffed. We have been using OfficeHQ for a number of years now. In our capacity of a health and wellness treatment carrier, having all unanswered phone calls received as messages in real-time as e-mails is invaluable.
In the start-up phase for my regulation technique, I decided for a digital reception service to prevent the overheads of a full time assistant. There was some initial concern around whether the setup would certainly be smooth and whether a high requirement of telephone call experience for my customers can be maintained, but it's been great.
OfficeHQ have actually made an enormously positive distinction to our service for the previous 18 months. They also supply your organization with a contact number and are excellent for legimitising virtual/online businesses (and naturally others also). I extremely recommend them should you require a part-time reception source. As a tiny and nimble group, we don't have capacity to take care of brand-new lead call regularly.
Phone calls are responded to by friendly, well-spoken virtual aides and we obtain prompt emails containing the brand-new telephone call details. Has actually been extremely useful for our little service particularly with staff taking leave or when they are off ill.
No hassles and extremely simple to handle. Our service runs a very active phone call centre and we use OfficeHQ for call centre overflow to take those phone calls we're unable to quickly take care of. This totals up to over 15,000 calls per annum that OfficeHQ handles on our behalf. We've located the solution to be definitely smooth with all calls being responded to on a really timely basis with instantaneous messaging and real-time coverage.
What can I say this business is dazzling. The procedure of establishing our business was so very easy and the customer care is wonderful. Thank you Ingrid for all your assistance, you have actually been remarkable. I would highly advise this business. Having utilized your service constantly for 15 years (since 2007), OfficeHQ has truly set the standard for this market.
Thank you for the years and years of quality service you have actually supplied my company. 100% suggested an outstanding service and super-friendly team.
Clients typically certify our solution by calling us before they book, so it is sales crucial that our phone is always addressed professionally and immediately. OfficeHQ does that for us when we are remote to the workplace.
That lastly never ever happened, as the service from the operatives in this company have been so great that they have actually basically become part of the FireCrunch team. The practically instant relay of consumer telephone calls by e-mail and text to our field operatives enables us to respond to client queries without delay, plus the type system developed allows straight packing to the FireCrunch CRM without manual transfer required by FireCrunch.
I involved with OfficeHQ when I began my expert services company in March 2008. I could be anywhere in the globe and be certain a real person would be there to take a phone call from a client.
Top notch solution by extremely expert and proficient call-takers enabled me confidence in just how my brand was offered. I very suggest OfficeHQ. Many thanks to the team for assisting my organization flourish and creating the time for us to concentrate on the company of operating. As I relocate right into retired life, I am really grateful for the assistance from the team at OfficeHQ.
We have been making use of OfficeHQ for over 10 years and it's such an incentive to be without staffing migraines, such as when they call in sick. With OfficeHQ as component of our group, there is constantly someone offered to respond to telephone calls. OfficeHQ guarantees contact us to HR National are addressed 24 hours a day, 365 days a year.
I have actually been very pleased with their service over the previous 18 months. We are a very active property business who calls for fast and efficient solution for all of our calls. From taking property queries, to providing info regarding "open for assessments" to purchasers, OfficeHQ has had us covered.
OfficeHQ offers us the capability to do what we do best, both in the center and off-site. verbatim virtual receptionists. We're ensured in understanding we'll never ever miss out on a vital telephone call or possible appointment, all for a portion of the cost of having our very own assistant.
I can not rank OfficeHQ and their solution very enough. We have been functioning with OfficeHQ for over 8 years. We are no longer disrupted with telephone calls, clients' information are taken precisely after that you can select e-mail or SMS alert.
Well done OfficeHQ, we would be shed without you! Stop Noise Windows has been utilizing OfficeHQ for several years.
Latest Posts
What Is The Best Virtual Reception In Australia
What's The Best Reception Services Software
Best Short Term Receptionist Options